Privacy Policy

Last updated: 7/21/2026

Who we are

This Privacy Policy applies to studentmedicalshop.com, operated by TCT Med Corp, doing business as Student Medical Shop (“we”, “us”, or “our”). We are a medical equipment retailer based in Illinois, United States. If you have any questions about this policy, please contact us at support@studentmedicalshop.com or (224) 520-3077.

What information we collect

When you place an order or contact us, we may collect the following personal information:

  • Name, email address, phone number, and billing and shipping address
  • Payment information (processed securely — we do not store full card numbers)
  • Order history and purchase details
  • Communications you send to us, including customer service enquiries

We may also collect non-personal information automatically when you visit our site, including your IP address, browser type, pages visited, and referring URLs, via cookies and analytics tools described below.

How we use your information

We use the information we collect to:

  • Process and fulfill your orders and send order confirmations and shipping updates
  • Respond to your customer service enquiries
  • Improve our website and product offering
  • Send promotional communications, where you have given consent (you may opt out at any time)
  • Comply with legal obligations

Cookies and tracking technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your browser that help our site function correctly and allow us to understand how visitors use our site. The types of cookies we use include:

  • Essential cookies: Required for the WooCommerce shopping cart, checkout process, and secure login to function. These cannot be disabled without affecting site functionality.
  • Analytics cookies: We use Google Analytics (via Google Site Kit) and Google Tag Manager to collect anonymised data about how visitors use our site, including pages visited and time on site. This data helps us improve our website.
  • Cloudflare: Our site uses Cloudflare for security and performance. Cloudflare may set cookies to identify trusted web traffic.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our site.

Third parties we share data with

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following trusted service providers solely to operate our business and fulfill your orders:

  • FedEx — your name, address, and order details are shared with FedEx to arrange delivery of your order.
  • WooCommerce / WordPress — our ecommerce platform processes order and payment data on our behalf.
  • Google (Analytics and Tag Manager) — anonymous usage data is collected to help us understand site performance.
  • Cloudflare — network security and performance provider.

We may also disclose your information where required by law or to protect the rights and safety of our business or others.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy.  Order records are retained for a minimum of seven years to comply with US tax and accounting obligations, after which they are securely deleted unless further retention is legally required.

Your rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to our legal obligations
  • Opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly

To exercise any of these rights, please contact us at support@studentmedicalshop.com or (224) 520-3077.

California residents — CCPA disclosure

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, please contact us at support@studentmedicalshop.com.

Governing law

This Privacy Policy is governed by the laws of the State of Illinois, United States.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy, please contact us: